Why am I getting "No app running at this URL" when trying to view my app?

Written By Nathan Drezner

Last updated 27 days ago

Plotly Cloud displays "No app running at this URL" when it cannot find an app in "Running" status at the specified URL. To troubleshoot this issue:

Go to your app Settings and check your app status. If your app has a status other than "Running," address the cause and try again. If you are on the Trial plan, your apps are automatically changed to "Stopped" status after 24 hours―select Actions > Start to start them back up or upgrade to a plan with no app expiry. For the "App limit reached" status, see more information here.
Make sure that the app URL is correct. Remember that if you had bookmarked your app's URL and then changed it, Plotly Cloud does not automatically redirect you to the new URL.